Covid-19 Support

Covid-19 Saftey

Mecklenburg County has been issued a Stay at Home order- People are enforced to stay at home unless they must leave to provide or receive certain essential services or engage in certain essential activities and work for essential business and government services. The homeless population is exempt from these orders but are encouraged to find shelter. 

  • Nonessential business operations that require public mobility as well as restrictions on nonessential events and nonessential travel.


  • Questions about the Stay at Home order can be directed to the Stay at Home Order Call Center at 704-353-1926.



  • Small Business Task Force Information

  • City of Charlotte Budget Information:

  • Gov. Cooper COVID-19

Food Security

Food & Nutrition Services (Food Stamps) – Intake & Redeterminations:

Hope Street Food Pantry:

Loaves and Fishes:

  • Loaves and Fishes provides a week's worth of food to individuals and families in short-term food crisis in Mecklenburg County. Hours during this time are: Hours of operations include: Tuesday 9 am-3 pm, Wednesday 9 am-3 pm, Thursday 9 am-3 pm and Saturday 8 am-11: 30am.

Faith A.M.E Church:

  • 457 Wellingford Street Wednesdays 6-7 pm

Second Harvest Foodbank:

  • 580 B.S. Pratt St- Monday -Saturday 8:30am-430pm

Jamil- Niner Student Pantry:

  • 1224 John Kirk Dr. Charlotte NC 28282 

Charlotte Mecklenburg School System Food Distribution:

Heal Charlotte Food Initiative

Community Hub 

  • Leading food community efforts to feed seniors 

  • 1245 Tom Hunter Rd, Charlotte, NC

  • Contact: Charles Robison, 704-733-8934,


  • As long as a child is present with their parents they can get a hand burger plain, a four-piece, or a cheeseburger plain with a side of small fries.

  • 8121 University City Blvd, Charlotte, NC 28213

  • Contact: 704-596-0400

Local Meals Text Line 

  • Get connected to local meal sites for children in North Carolina 

  • English: Text FOODNC to 877877

  • Spanish: COMIDA to 877877 

  • NC-COVID info:

Healthy eating link

Guidelines for ensuring health and safety for School Nutrition Staff, Children and Families Receiving school School Nutrition Services.

Click on the link below to view the North Carolina Department of Public Instruction guidelines on how to receive Nutrition services in these difficult times.

North Carolina Department of Public Instruction guidelines

Pantry Drive

Economic Stability

Common Wealth Charlotte:

  • Common Wealth Charlotte (CWC) provides financial empowerment to Charlotte's low-wage workers through financial education coupled with access to specially designed re-banking and emergency loan products.

Committed to connecting job seekers and employees during this time:

  • Pandemic Unemployment Assistance (PUA)

Grants and Funding

Foundation for the Carolinas

Cardinal Innovations Emergency Grant Funding

Covid 19 Emergency Response 



 If you need legal support at this time call Legal Aid North Carolina 1-866-219-5262, Please contact Legal Aid if you know anyone dealing with eviction issues as they will help to get these fees waived for families in poverty.

Heal Charlotte Rental Assistance 


Regan Drive Initiative


Crisis Assistance


If you or anyone you know suspects that they have COVID-19 the CDC recommends you stay at home unless you are seeking medical care. Before seeking care it is best to call a medical provider. Also, to protect others from getting sick it is important to wear a mask, even when seeking medical attention. For more information visit:

Emergency warning symptoms include:

  • Trouble breathing 

  • Persistent pain or pressure in the chest

  • New confusion or inability to arouse

  • Bluish lips or face

  • If you experience these emergency warning symptoms it is important to seek care immediately.

If you experience these emergency warning symptoms it is important to seek care immediately.


Pharmacies are an essential service and are open during this time

If you want more information, you can go to the CDC COVID-19 page where you can see what symptoms you need to look for and what to do if you need to be tested 

If you want to do a self-assessment of yourself if you are showing symptoms, Atrium Health and Novant Health are doing free online self-assessments on their websites.

For more information, contact your healthcare provider for more information and support, and call and talk to your doctor if you show symptoms or need help.

Charlotte Community Health Clinic:

Atrium North Park Clinic

  • free health care services 

  • 251 Eastway Drive Charlotte NC 28213 

  • Contact: 704-446-9991



  • The YMCA has secured nearly $500,000 in gifts from some of the Y’s most loyal friends, donors and senior staff to jumpstart our newly formed YMCA Emergency Staff Relief Fund. They are also working to provide child care services at this time for people working at Atrium and Novant (6:30 am-6:30 pm 7 days a week); they will test everyone before they get childcare and provide food as well. This will begin on March 25th.

  • 8100 Old Mallard Creek Rd, Charlotte, NC 28262, and other YMCA locations

  • They are asking for people to join them by giving through the website and choosing “Emergency Staff Relief Fund” from the “Gift Supports” dropdown menu. Or simply email Dean Jones at or 704-591-2324 with your gift or with questions

Harvesting Humanity Tutoring Services:

  • Ebone Lockett is a licensed 9-12 ELA Educator and commit to supporting learners with virtual learning assistance.  Harvesting Humanity will offer a weekly Integrated Arts experience via a virtual platform.

  • (980) 785-5312



UCITY Family Zone want to help as many people as we can. If you live in the university area, please complete the survey below. We want to know your needs to better support you.

Just click on the link below and fill out the survey.

En UCITY Family Zone queremos ayudar a tantas personas como podamos. por favor si vives en el area de la universidad completa la siguiente encuesta. Queremos saber cuales son tu necesidades, para servirte major. 

Para completar la encuesta dale un click al siguiente enlace.

If you have any questions about the services we have listed or have services you think are essential to add please email us at

Click here to complete a Community Network Survey

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